Business Policies

Conditions of Sale

Pricing

Allseating reserves the right to change published prices without notice. Prices in effect at the time of the order acceptance shall apply. All applicable taxes are extra.

Order Acceptance

Orders will be accepted through all authorized Allseating Dealers upon issuance of a written purchase order on letterhead or purchase order of the customer being invoiced. Faxed orders or orders by email (orders@allseating.com) are acceptable, no verbal orders will be accepted. All purchase orders must contain a valid signature.

Order Cancellation

Orders which have been acknowledged are considered firm. In the event a cancellation request is accepted by Allseating, restocking charges may be incurred up to 100% of the order depending on the stage of production.

Credit Terms

Terms are net 30 days O.A.C. Terms are subject to change and review based upon performance. Customers are required to provide a completed signed Dealer Application for the purpose of updating or setting up an account. All payments should be made to Allseating.

Packaging and Shipping

As a standard, all products are shipped in knocked down condition, in a box.

Assembled Chairs

On special request and at a standard upcharge of $40 net per chair, chairs may be shipped assembled (except base and cylinder). Applicable to orders of 5 or more units, and includes extra freight and cartoning charges. Less than 5 units, may incur additional charges. For fully assembled blanket wrapped products contact customer service for details. Please note that minimum quantity guidelines will apply.

Freight Policy

Allseating's standard is to ship in KD (Knocked Down) format. However, in order for us to provide you with the best value and help you control your costs, Allseating offers 3 flat rate freight options: KD-Knocked Down, BW-Fully Assembled Blanket Wrapped and FA-Fully Assembled in a Carton (minimum order quantity of 25 units/seats applies). Where available, these options are detailed on each product page with a model code and price. For each of these freight options, Allseating will select carriers at their discretion. Allseating's standard shipping is "Best Way" which is typically "Dock to Dock". Recipients are required to arrange for people to receive and unload the contents of the trailer. Should an appointment be required with your receiving dock, this must be indicated on your purchase order and the freight company will reach out 24 hours in advance for a delivery appointment. Should you require any special freight services that are not included with our standard freight, the Allseating Sales Support Team will gladly assist you. However, for your convenience, we have provided an estimated price associated with the services commonly requested. These estimates can be found on page 21 of our price book.

Please ensure that you indicate one of the three (3) Freight Requirements offered in your model code: AS - Allseating Standard, GD - Guaranteed Delivery Date and Time (quote required) or FQ - Special Freight Service (quote required).

 

Loss / Damage liability

Every effort is undertaken to effect secure packaging; however, our liability ends when the carrier issues a clear receipt acknowledging that the shipment has been received in good condition. The carrier is then liable for loss or delay or damage. Signing for a shipment without noting damage or deficiencies absolves Allseating of further responsibility and a freight claim will have to be made by the customer.
NOTE: A packing slip signed by the carrier for pick-up at Allseating Warehouse constitutes “Clear Receipt” and absolves Allseating of further responsibility for damage or loss or delay.

Specifications

Allseating reserves the right to institute changes to materials, specifications and designs, or to discontinue models at any time. Images and line drawings featured in the catalog may not reflect the current product offering. Components are subject to change at Allseating’s discretion.

General Information

Dimensions

The price catalog and product literature, show dimensions rounded to the nearest half inch. All dimensions are approximate and may be subject to change without notice. Dimensions are dependent on options selected. Product can be configured to comply with BIFMA G1:2001 Ergonomics Guideline. Where exact measurements are required, contact Customer Service.

Storage Policy

We will store product at our warehouse for 3 days at no charge. Any order requiring storage for a longer period will be charged at a rate of $1.00 per day per chair. Order postponements must be received 2 weeks prior to the scheduled production time.

Fire Code

Allseating’s entire line of office seating meets California Technical Bulletin 17 (CAL 117) which has been in effect since October of 1975. This is a standard by which upholstered furniture has been tested for approval to meet a minimum fire standard. Allseating’s chairs can be upgraded to meet the California Technical Bullet (CAL TB133). Additional charges of $565 per chair series (per burn test) and lead times will apply for chairs with special configurations of COM fabrics, not already tested by Allseating.

CAL TB133

CAL TB133 is a standard of furniture flammability required by the California Bureau of Home Furnishings and Thermal Insulation for furniture used in public buildings such as Healthcare facilities, Hospitals, Hotels and Motels, Stadiums, Child Care Facilities, Convalescent Homes, Prisons and Jails.

The CAL TB133 test is a full scale fire test for furniture manufactured for the use in public buildings. The standard does not specify how to construct furniture, but only how it should perform when tested. To pass the fire standard test, a fire blocking liner is placed between the fabric and the foam of our chairs. This liner acts as a fire extinguisher by smothering the flame.

To order CAL TB133

Clearly specify CAL TB133 on your order. Please check individual series upcharge.
There is a standard 4 week lead time for CAL TB133.

ANSI/BIFMA Testing

Allseating chairs have been ANSI/BIFMA tested and approved.